Quality policy

SIT GRUPO EMPRESARIAL, S.L. (SIT) is a company created to offer its customers solutions for:

National and international moving and transportation of works of art.

SIT is able to provide these services satisfactorily thanks to the following:

• We are committed to meeting all of our customers' expectations.
• We strictly comply with the legal requirements of our activities.
• We are an environmentally friendly company, minimizing the adverse environmental impact of our processes.
• We believe in continuous improvement as a method for reducing incidents and increasing satisfaction.

Performances

• SIT's actions are customer-oriented and committed to the customer. We meet customer requirements and strive to satisfy customer needs and expectations.
• SIT's management system complies with ISO 9001, ISO 14001, TAPA FRS, FIDI FAIMPLUS, and EURA GQS+ standards and is committed to continuous improvement.
• SIT prevents waste generation and pollution, and ensures the preservation of the environment.

Principles

• Ensure that the services provided are safe, reliable, and comply with contractual, regulatory, and safety requirements in every logistics operation.
• Implement protective measures for customer assets, cargo integrity, and compliance with appropriate controls, such as access verification, seal management, vehicle and personnel control, and shipment traceability.
• Assess risks in terms of both quality and safety, establishing preventive measures and control programs aimed at minimizing incidents, losses, or unauthorized access.
• Ensure that documented procedures are in place for incident management, access control, staff training, and contractor supervision.
• Develop continuous improvement programs that integrate technological, quality, and safety aspects, with the active collaboration of customers and other stakeholders.
• Instruct, motivate, and involve all staff in the management and development of the integrated management system through continuous training and awareness-raising.
• Ensure the provision of high-quality transportation, storage, and handling services for goods, protected against external and internal risks.
• Strictly comply with all legal regulations, contractual requirements, and internationally recognized standards within our scope of activity.
• Ensure compliance with ISO 9001, ISO 14001, TAPA FRS, FIDI FAIMPLUS, EURA GQS+ standards.
• Establish methods, means, and operating criteria to control and mitigate the environmental impacts of our activities.
• Comply with legal, regulatory, and other requirements applicable to our activities.
• This policy is communicated, understood, and applied by all levels of the organization and is available to relevant stakeholders.

José Luis Tabuenca García

CEO

June 2025 – Issue 17